Terms and Conditions

1 General Terms & Applicability

77qq (https://77qq.pro) is an online gaming platform operated for adult users in Bangladesh. These Terms and Conditions govern the legal relationship between 77qq and its users.

By creating an account on 77qq, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

77qq reserves the right to change, amend, or update these Terms and Conditions at any time. Updates take effect immediately upon publication on the website. It is your responsibility to check this page regularly.

2 Account Registration & Eligibility

To register an account on 77qq, the following conditions must be met:

• You must be 18 years of age or older.
• You must provide accurate and complete information when registering — providing incorrect details may result in your account being closed.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be terminated.
• It is your responsibility to keep your account password and login credentials confidential. Do not share them with anyone.
• Transferring or selling your account to another person is strictly prohibited.

77qq may request a national ID or other documents for identity verification at any time. Failure to complete verification may result in a temporary or permanent account suspension.

3 Deposit & Withdrawal Policy

77qq supports deposits and withdrawals via bKash, Nagad, and Rocket. The following payment rules are mandatory:

• A minimum deposit amount is specified on the platform. A maximum limit also applies and may vary based on your account level.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests are typically processed within 1–5 business days. VIP members receive priority payment processing.
• Withdrawals may be held until account verification is complete.
• 77qq reserves the right to place a hold on any payment if money laundering or illegal transactions are suspected.

Funds deposited on 77qq should be used for gaming purposes only. At least one wager must be placed before a deposit can be withdrawn.

4 Bonus & Promotion Terms

77qq offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, referral bonuses, and more. Each bonus carries its own terms. General bonus rules:

• After claiming a bonus, you must fulfill the specified wagering requirement — typically 10–30 times the bonus amount.
• Withdrawals are not permitted until the bonus wagering requirement has been completed.
• The same bonus offer cannot be claimed more than once.
• A bonus may only apply to certain games — check the relevant Promotions page for full details.
• Wagering requirements typically carry a 7–30 day deadline. Bonuses will be forfeited if the deadline is not met.
• If bonus abuse is detected, the bonus will be voided and any associated winnings will be forfeited.

77qq reserves the right to modify or withdraw bonus offer terms at any time. For the latest terms, Promotions Page View.

5 Fair Play & Prohibited Activities

Ensuring fair play on 77qq is our top priority. The following activities are strictly prohibited:

• Using automated bots, software, or scripts to play games.
• Intentionally exploiting system vulnerabilities or bugs.
• Colluding with other players to claim bonuses or rewards (collusion).
• Using fraudulent payment methods or initiating chargebacks.
• Money laundering or transactions involving illegal funds.
• Harassing or threatening other users on the platform.

If any such activity is detected, 77qq will take immediate action — including account suspension, forfeiture of all deposited funds and winnings, and legal action if necessary.

6 Responsible Gaming Policy

77qq believes gaming is entertainment, not a source of income. We encourage all players to game responsibly. To support this, we offer the following:

• Setting Deposit Limits: You can set your own daily or weekly deposit limit.
• Self-Exclusion: You can request to have your account temporarily suspended for a set period of time.
• Gaming History: You can view your gaming history and spending records.
• Support: Information on professional support for gambling-related issues is available.

For more details, visit our Responsible Gaming View page.

7 Privacy & Data Protection

77qq is committed to protecting users' personal information. Data you provide is used solely for account management, payment processing, and customer support.

• Your personal information is never sold or transferred to third parties.
• Payment information is transmitted over encrypted connections.
• Information may be shared in response to legal obligations or requests from regulatory authorities.

For full privacy details, please see our Privacy Policy Read.

8 Account Suspension & Closure Policy

77qq reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violating the Terms and Conditions.
• Registering with false or inaccurate information.
• If fraudulent activity is detected.
• Operating multiple accounts.
• If the account is identified as belonging to a minor.

If a balance remains at the time of account closure, it may be refunded depending on the circumstances — however, balances may be forfeited in full if the closure is due to a terms violation.

You may also close your account at any time by contacting support. Please withdraw any remaining balance before requesting account closure.

9 Limitation of Liability

77qq is not liable for the following:

• If a game is interrupted due to a loss of internet connection.
• If a deposit is delayed due to a third-party payment gateway failure.
• Temporary service interruptions due to unexpected technical issues.
• For losses resulting from the user's own negligence or submission of incorrect information.

77qq always works to ensure the highest level of service. For any technical issues, our support team is ready to assist you.

10 Dispute Resolution

For any dispute or complaint, please contact 77qq customer support first. Our team will provide an initial response within 72 hours and work to resolve the matter as quickly as possible.

• To file a complaint, contact us via live chat or email.
• Please include relevant details, screenshots, and transaction information with your complaint.
• 77qq's decisions shall be considered final.

We take every complaint seriously. Your satisfaction is our top priority.